Alphabetical listing of all case studies (A-Z)
- Annual development report of EFQM-based quality management (Germany)
- Co-operation consortium between social co-operatives (Italy)
- Combining personal guidance and coaching of long-term unemployed persons (Finland)
- Customer satisfaction goals and their measurement (Finland)
- EFQM News – monthly employee newsletter of best practice (Germany)
- EFQM-based self-assessment (Finland)
- EFQM-based self-assessment (Germany)
- Empowerment goals and their measurement (Finland)
- Evaluation of good practice examples for transnational audience
- Getting feedback from stakeholders by thematic interviews and questionnaires (Finland)
- Goals related to volunteering and their measurement (Finland)
- Improving employees’ skills and empowerment through job rotation (Austria)
- Integration of a hard of hearing employee in the counselling department (Germany)
- Interview as a method for conducting the personnel satisfaction survey (Finland)
- Introducing a performance improvement approach with a small Somali Refugee Group (UK)
- Language and cultural training for immigrants by a voluntary organisation (Finland)
- Letters as staff feedback and contribution to self-assessment (Finland)
- Meeting centre for the hard of hearing (Germany)
- Method for action planning: Participative Gantt Charting (UK)
- Method for Prioritising Areas for Improvement (UK)
- Method of social accounting (Finland)
- Online EFQM mindmap handbook for key stakeholders (Germany)
- Organising partnerships and community commitment in a fund raising project (Italy)
- Partnership of a social co-operative with private enterprises (Italy)
- Peer auditing in a recycling department store chain (Finland)
- Performance Improvement Workbook (UK)
- Process Mapping tool (UK)
- Product and Service development at a partnership (UK)
- Quality monitoring based on sampling (Finland)
- Quick method of organisational self assessment (UK)
- Resolving issues of team conflict and poor communication using a performance improvement approach (UK)
- Sales results reporting in a recycling department store chain (Finland)
- Self assessment and action planning in a workshop for large groups (UK)
- Social Return on Investment (SROI) experiences (Austria)
- Strategy and business concept of a recycling department store chain (Finland)
- Supporting employment and social integration through labour (Italy)
- Training methods for quality improvement (Finland)
- Use of Action learning to Improve Leadership Performance – Supporting Social Enterprise (UK)
- Use of Benchmarking to Learn and Improve (UK)
- Working team for public relations and communication (Germany)