Customer Results

Policy and Strategy

An excellent organisation has set objectives for employee motivation and satisfaction. The meeting of objectives is being measured. The organisation achieves excellent personnel results.

Getting feedback from stakeholders by thematic interviews and questionnaires (Finland)

WHERE

The Finnish EQUAL Development Partnership Response (2004–2007) was managed by the Finnish Red Cross. The goal of the project […]

Supporting employment and social integration through labour (Italy)

WHERE

Verlata is a social co-operative society composed of two units, the type A social co-operative Verlata, which mainly […]

Use of Benchmarking to Learn and Improve (UK)

WHERE

Social Enterprise Works was established in 1993 to provide business advice to Social Enterprise’ and promote the development of the […]

Customer satisfaction goals and their measurement (Finland)

WHERE

The Social Janitor project is managed in the City of Joensuu by the Finnish Red Cross district of Savo-Karjala […]