Processes

Policy and Strategy

An excellent organisation plans, implements and improves its processes so that its stakeholders are satisfied.

Introducing a performance improvement approach with a small Somali Refugee Group (UK)

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C3 is a proactive partnership of 11 organisations in the west of England sub-region. C3 supports social economy organisations by […]

Meeting centre for the hard of hearing (Germany)

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InForma Zentrum für Hörgeschädigte gGmbH is a social enterprise in the north of Rhineland-Palatinate in Germany, founded in May 1998. […]

Improving employees’ skills and empowerment through job rotation (Austria)

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ÖKO-Service GmbH is a community-benefit limited company owned by two associations, BAN (50%) and ARGE Müllvermeidung (Consortium for Waste Avoidance) […]

Training methods for quality improvement (Finland)

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The Sorting Centre is part of the Finnish Red Cross Logistics Centre. The Sorting Centre is located in […]

Evaluation of good practice examples for transnational audience

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DESE and XoP transnational partnerships were implemented in the second round of the European Commission’s EQUAL Initiative. The […]

Strategy and business concept of a recycling department store chain (Finland)

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The Kontti Recycling Department Stores of the Finnish Red Cross sell only goods donated to the Red Cross, such […]

Quality monitoring based on sampling (Finland)

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The Sorting Centre is part of the Finnish Red Cross Logistics Centre. The Sorting Centre is located in […]

Co-operation consortium between social co-operatives (Italy)

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Primavera Nuova is a type B social co-operative dealing with employment opportunities, located in the north of the province […]

Partnership of a social co-operative with private enterprises (Italy)

Some general questions and answers concerning the Italian social coops are presented as an enclosure to this good practice example

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La […]

Quick method of organisational self assessment (UK)

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C3 is a pro-active partnership of 11 organisations spread across the West of England sub-region, partly funded by the European […]

Use of Benchmarking to Learn and Improve (UK)

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Social Enterprise Works was established in 1993 to provide business advice to Social Enterprise’ and promote the development of the […]

Self assessment and action planning in a workshop for large groups (UK)

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C3 is a pro-active partnership of 11 organisations spread across the West of England sub-region, partly funded by the European […]

Resolving issues of team conflict and poor communication using a performance improvement approach (UK)

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C3 is a pro-active partnership of 11 organisations spread across the West of England sub-region, partly funded by the European […]

Product and Service development at a partnership (UK)

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C3 is a proactive partnership of 11 organisations in the West of England sub-region. C3 supports social economy organisations by […]

Process Mapping tool (UK)

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C3 is a proactive partnership of 11 organisations in the West of England sub-region. C3 supports social economy organisations by […]

Performance Improvement Workbook (UK)

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C3Perform has been designed by the C3 partnership to help social economy organisations in the West of England to improve […]

Working team for public relations and communication (Germany)

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The ISB – Gesellschaft für Integration, Sozialforschung und Betriebspädagogik gGmbH (ISB) is a non-profit organisation for the vocational integration of […]

Combining personal guidance and coaching of long-term unemployed persons (Finland)

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The Social Janitor project is managed in the City of Joensuu by the Finnish Red Cross district of […]

Peer auditing in a recycling department store chain (Finland)

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The Kontti Recycling Department Stores of the Finnish Red Cross sell only goods donated to the Red Cross, […]

Method for action planning: Participative Gantt Charting (UK)

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C3 is a proactive partnership of 11 organisations in the West of England sub-region. C3 supports social economy organisations by […]

Method of social accounting (Finland)

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The Finnish EQUAL Development Partnership Response (2004–2007) was managed by the Finnish Red Cross. The goal of the […]

Method for Prioritising Areas for Improvement (UK)

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The method for prioritisation has been used by the C3 partnership with social enterprise organisations, including Bristol wireless, as […]

Letters as staff feedback and contribution to self-assessment (Finland)

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Omaoksa is a laundry co-operative located in Järvenpää, Finland, specialised in washing water washable laundry mainly for public institutions. Omaoksa’s […]

Language and cultural training for immigrants by a voluntary organisation (Finland)

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The House of Skills is a centre of activities (neighbourhood centre) located in the suburb of Karhuvuori in Kotka run […]

Empowerment goals and their measurement (Finland)

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The Meriko Project was managed by the Merikoski Vocational Training Centre, which is owned by the national Pulmonary Association Heli. […]

EFQM-based self-assessment (Germany)

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InForma Zentrum für Hörgeschädigte gGmbH is a social enterprise in the north of Rhineland-Palatinate in Germany, founded in May 1998. […]

EFQM-based self-assessment (Finland)

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The Finnish EQUAL Development Partnership Response (2004–2007) was managed by the Finnish Red Cross. The goal of […]

Customer satisfaction goals and their measurement (Finland)

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The Social Janitor project is managed in the City of Joensuu by the Finnish Red Cross district of Savo-Karjala […]